The website is owned and operated by UPH, a company duly incorporated under the provisions of the Companies Act, 2013.
Any accessing or browsing of the and using the Services indicates your agreement to all the terms and conditions in this Agreement. If you disagree with any part of the Terms and Conditions, then you may discontinue access.
When you use the App, you represent that you meet the following primary eligibility criteria:
You are at
least 18 years old or visiting under the supervision of a parent or guardian,
who in such a case will be deemed as the
recipient / end-user of the Services for the purpose of these Terms and Conditions.
You are legally competent to contract, and otherwise competent to receive the Services.
You have not been previously suspended or removed by UPH, or disqualified for any other reason, from availing the Services.
Through , we provide you with the following services (“Services”):
A. Creating and maintaining user accounts:
To use avail our Services, Users need to register on the App in order to use the functions, service or platform of the App. In order to register, you must provide certain personal details including your name, email address, birth date, gender, etc.
B. Scheduling an appointment:
You can book an appointment for a online consultation with a
You will receive a confirmation of appointment for a online consultation with an Doctor of your choice, on UPH application and/or via SMS, email. reserves the right to reschedule or cancel an appointment without any prior notice. The time provided for consultation to you is indicative and actual consultation time may change depending on the consulting Doctor discretion. Consultations can be booked, rescheduled or cancelled free of cost in minimum fifteen minutes left from consult slot start time for virtual consult and minimum thirty minutes left from consult slot start time for physical consult for free. Maximum 3 free reschedules are allowed for online consult and 1 free reschedule for physical consult.
Your consulting HSP reserves the right to provide post consultation free review.
· Refunds may be processed within 15 working days from the receipt of a request from you. All communications with regards to refund should be sent to email@example.com